PHONE: +49 (0) 361 21848138
Mo-Fr. 9am - 6pm MEZ
„FAST SHIPPING TO USA AND CANADA
Next Day New York, Two Days L.A.

Shipping

Shipping- Easy, Safe and Fast

Shipping costs and delivery times for end customers:

We offer 3 different delivery times PRIORITY; EXPEDITED and STANDARD. The shipping costs depend on the weight and the selected delivery time and are displayed in the check out process.
Orders from 125 EUR are free of charge in the STANDARD service

PRIORITY: 1-3 business days from the day of dispatch

EXPEDITED: 5-8 business days from the day of dispatch

STANDARD: 9-12 business days from shipping days

We ship our parcels worldwide with our logistics partners DHL Express, FedEx and USPS. After ordering, all customers receive an order confirmation with the exact delivery date. (NOTE: please check your SPAM folder for emails from us).
The packages leave our warehouse every day from Monday to Friday. Fresh items and chilled goods are only dispatched on Mondays and Tuesdays so that the shortest transit times are achieved. As soon as the shipment was sent, we sent an email with the tracking ID and the link to track the shipment. We pay all fees and costs incurred for the import of goods (e.g. customs and taxes) for end customers. If you have any questions, please contact our Customer Service at: customerservice@sinoh.de

Customer outside from United States or Canada please visit us under: https://germanfoods.eu

Additional costs for packaging

In the case of refrigerated products and bottles shipping (beverages), we are using special packaging, which we additionally charge.

  • refrigerated goods: 6.00 EUR
  • bottles shipping: 6.00 EUR

For temperature-sensitive products in the summer months, e.g. Chocolate, you can book a cooling package yourself.

Shipping costs and delivery times Retailer

For our retailer we offer the possibility to have your order delivered by express or standard shipping. The transport costs are calculated before you Check out on the basis of the imputed weight of the order.
We deliver directly to you. Import duties and taxes are not paid by us. Please inform yourself about the import regulations in your country, as you may need licenses or permits as an importer
Note: refrigerated goods are only be shipped by Expedited shipping. If you have any questions, please contact our Customer Service at: customerservice@sinoh.de.

The estimated shipping costs can only be used if the basket is not empty.